PURPOSE OF THE JOB
The Director of Investigations, under the direction of the Chief of Investigations and Enforcement, manages the Commission’s compliance and investigations units to implement consistent regulatory compliance and enforcement for the Commonwealth’s marijuana industry. The Director of Investigations is a strategic partner for the Commission in policy development, establishing best practices and industry compliance with regulations, laws and policies. The Director of Investigations will be responsible for assisting in the development of vendor training programs for enforcement department employees, Commission staff, and external constituencies.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
• Foster the principles of the Commission’s Mission Statement among the staff and all stakeholders;
• Develop policies, procedures, and proposed regulatory revisions as they relate to compliance and enforcement matters.
• Oversee investigations, inspections, compliance and enforcement actions to ensure that Marijuana Establishments and Medical Marijuana Treatment Centers follow applicable laws, regulations, and policies;
• Monitor the documentation of inspections, investigations, and corrective measure recommendations to ensure that compliance and enforcement efforts by the Commission are consistent throughout the Commonwealth;
• Review all investigation, disposition, and inspection reports to ensure quality control and accuracy of information;
• Maintain accurate data detailing pending inspections, investigations, and other compliance matters;
• Collaborate and coordinate with the Director of Licensing and Enforcement Counsel regarding licensing and compliance matters;
• Ensure the timely and accurate response to inquiries about investigations, compliance, and enforcement issues;
• Foster the accurate and timely communication of risks, issues, and opportunities that impact the agency’s mission;
• Manage the seed-to-sale tracking system of record;
• Manage any vendor relationships relative to the provision of investigative services;
• Represent the Commission at public meetings, hearings, and other public forums; and
• Draft staff activity reports and other statutorily required reports as needed.
OTHER DUTIES AND RESPONSIBILITIES
• Refer incidents to law enforcement and public safety agencies, as needed;
• Collaborate with other state and local agencies, as well as external constituencies, to raise awareness of the Commonwealth’s marijuana laws and regulations;
• Establish department goals to support Commission strategic goals and activities;
• Maintain the highest standards of personal, professional, and ethical conduct and support the Commission’s goals for a diverse and culturally aware workforce; and
• Perform related duties as assigned.
• Participate in the hiring of staff;
• Direct daily supervision of Investigation Managers and their enforcement units;
• Oversee the management and development of training materials and programs for investigators and compliance officers;
• Conduct performance evaluations for direct reports;
• Approximately 50-70% of the time spent in the field, out of the office; and
• This position will be based in the Commission’s Worcester headquarters.
KNOWLEDGE AND SKILLS
• Ability to manage and prioritize a high-volume workload and foster a spirit of innovation and continuous process improvement
• Experience with civil investigations, including complex financial investigations, project management, auditing and fraud;
• Ability to work collaboratively with law enforcement agencies;
• Excellent written and oral communication skills with a proven ability to collaborate cross functionally;
• Proven problem-solving skills and sound judgment;
• Knowledge of the cannabis regulatory environment;
• Strong interpersonal and organizational skills;
• Ability to operate a motor vehicle;
• Possess a valid driver’s license from Massachusetts or another state; and
• Knowledge of the Commission’s mission, standards, and goals.
EDUCATION AND EXPERIENCE
• Bachelor’s Degree required; advance degree preferred;
• A minimum of 7 to 10 years conducting civil investigations;
• Verifiable management experience, including a minimum of 5 years of supervisory experience;
• Verifiable ability to develop stakeholder relationships;
• Experience in directing audits, compliance functions, or investigations; and
• Experience in a regulatory agency, other compliance experience, or public safety experience.
The Commission is pleased to offer a comprehensive benefits package to its employees. The specific components and eligibility may vary based upon position classification, hours worked per week and other variables. Therefore, specific benefits for this position may be discussed as part of the interview and offer process.
This position is non-civil service. This position is an exempt position.
The overall benefits available include: paid vacation, sick and personal leave time, health, dental and vision insurance through the Commonwealth’s Group Insurance, and optional pre-tax Health Savings Account plans.
In addition, the Commission provides employees the opportunity to elect life insurance, long-term disability insurance, deferred compensation savings, tuition remission and pre-tax commuter account plans, along with other programs.
The Commission employees also participate in the Commonwealth’s State Retirement Plan, which can become a defined benefit plan for those that both vest and subsequently retire from State service. Follow this link for additional retirement information: http://www.mass.gov/treasury/retirement/state-board-of-retire/.
Commitment to Diversity:
The Commission is committed to building a diverse staff across its entire agency and at all levels. The Commission is an equal opportunity/affirmative action employer.
Application Process and Deadline:
The Commission encourages interested candidates that meet the minimum requirements for experience and skills to apply for this position. Interested candidates should submit a cover letter and resume by e-mail no later than June 3, 2020. The application package should be submitted to:
Please include the position title in the subject line: CCC – Director of Investigations.
Submissions are due by 5:00 pm (e-mail) on June 3, 2020; late submissions may be considered solely at the discretion of the Commission.
Notice of Required Background Check – Including Tax Compliance:
The Commission requires a background check on all prospective employees as a condition of employment.
Candidates should be aware of this requirement but should also know that such background check is not initiated until:
1. A candidate is invited to a second or subsequent interview, and
2. The candidate has signed the Background Check Authorization Form and related releases.
This background check includes a Criminal Offender Record Information (CORI) check, Federal IRS and Department of Revenue state tax compliance on all prospective employees as a condition of their employment. In addition, this position requires pre-employment physical exam.
Candidates with advanced degrees and professional licenses may have these credentials verified. Individuals other than those references provided by a candidate may be contacted in the course of completing a full background and qualification check.
Those candidates invited to interview will be contacted by the Commission. Unfortunately, due to the anticipated high volume of applicants for this vacancy, we are unable to provide status updates to specific individuals.